Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the user–friendly Help Center section integrated into’s Website Control Panel. It includes an immense repository with commonly asked questions and detailed help articles contributed by our well–trained help desk support staff.

  • Top quality support service
  • Educational Video Clips

  • If you’d like to watch how a task is done or how an issue is rectified, instead of just reading about it, then have a look at our collection of instructional video tutorials. They address many different issues and will help you swiftly understand how to work with our Website Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer service and a sixty–minute ticket response guarantee. Our practiced customer service technicians will be available 24–7–365 to attend to your enquiries and to remedy any issue that you could possibly face. Just open a tech support ticket from the Help Center section and we will respond without any delay at all.