Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour response warranty with all our cloud packages packages, which means that each individual support question you email will undoubtedly be answered to in less than an hour maximum. Our support team members are taught to efficiently deal with any situation and to give you prompt guidance on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is offered by a group of licensed consultants who are ready to react to your question promptly. You can easily communicate with the tech support staff by starting a help and support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may also contact us on the telephone or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  •’s Control Panel gives you a wide–ranging practical knowledge base which is built into all sections. In each area, you will find a Help control key that will load for you a variety of step–by–step lessons on how to utilize a particular function or complete a selected action. Moreover, we have produced short training films so its possible to get a better idea of the Control Panel’s interface.